Frequently Asked Questions

What is Cache Out X?

Cache Out X is the fastest, most safe, way for Mac users to remove bloated cache files.  It also removes cookies, browsing history, and download history created by web browsers.

What are the System Requirements?

Cache Out X 6.0.0 is compatible with:
• Mac OS X 10.6
• Mac OS X 10.7
• Mac OS X 10.8
• Mac OS X 10.9 (aka OS X 10.9)

System requirements may change with as features are added.

Why is Application Caches not showing 0.00 MB?

Cache Out X safely cleans away cache files that are no longer needed. However, some applications store data in cache folders that is more difficult to create.  Cache Out X excludes those files from cleaning.  Future updates will make this process more transparent and easier to understand.

What should I do after using Cache Out X?

After Cache Out X has finished cleaning, it is suggested that you restart your Mac.

How do I Uninstall Cache Out X?

Cache Out X 6.0.0 can be removed, or uninstalled, by opening the Applications folder on your Mac, locating the Cache Out X application, selecting it, and dragging it to the Trash.  You can then empty the trash.

Do You Need More Support?

If you need more support with Cache Out X, you can contact TriLateral Systems’ Support from within the application by choosing the Help menu and selecting “Feedback & Support…”  If you are unable to use that feature, you can use the following support form for help.

Request Support